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What our customers say

Product Water / Rain Experts / Seattle
5.0
Based on 12 reviews
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Dawn Bookout
01:39 02 Aug 25
Jack is very knowledgeable about this water saving experience. He has been very helpful and so eager to help me along this journey. I highly recommend him.
Response from the owner 01:50 02 Aug 25
Thank you, Don! I really appreciate your kind words. It’s been a pleasure helping you on your water-saving journey — I’m always here if you need support along the way.
Curtis DeGasperi
17:48 31 Jul 25
It was a pleasure working with Jack from Product Water on our Rainwise water system. Jack quickly formed a vision for how to optimize our system and executed the plan quickly and efficiently. If you are interested in a rainwater collection system for your home I would definitely recommend talking with Product Water.
Response from the owner 01:29 02 Aug 25
Thank you so much for the kind words! It was a pleasure working with you, and I'm glad we could create a system that works well for your space.
Ed P
02:43 03 Jul 25
Jack was great to work with - very knowledgeable and accommodating of our plans for a rainwater collection system for our home. Recommend talking with Product Water if you are considering a similar approach.
Response from the owner 22:17 03 Jul 25
Thanks Ed. You are the award winner for "Most Prepaired Ever!"
Theresa Franklin
22:23 25 Jun 25
Jack Guthrie is amazing!!! Super fast and professional service!!!
Response from the owner 21:11 26 Jun 25
We're thrilled to hear that, your feedback means a lot to us and we're always here to help with anything you need.
Tanner Sigel
03:55 04 Jun 25
He was knowledgeable and did a great job hooking up my water tank.
Response from the owner 17:44 25 Jun 25
Easy. Safe. Thanks Tanner
Addison Josey
00:26 15 Apr 25
I had a wonderful experience working with the Product Water team. Jack was able to tailor a solution specific to my needs and financial constraints. He spent the time to educate me and ensure I was able to make adjustments on my own in the future. This means that I will be able to easily add additional capacity to my rain harvesting system in the future.

Jack has also remained available for additional questions and consultation after finishing the job which I appreciate.

I highly recommend working with Jack and to set up a water harvesting system if you are looking for establishing an environmentally conscious irrigation plan for your property.
Response from the owner 03:40 15 Apr 25
Thank you Addison. It's a pleasure collaborating with forward thinking homeowners like you, who see the future and work towards generating serious money saving installations, while adding value to their properties.
Tamara Guyton
20:40 16 Oct 24
Jack is an enthusiastic and knowledgeable proponent of rainwater harvesting. He takes the time to explain the elements of his work and make suggestions. His years of experience in this work are obvious. I’m looking forward to learning how to better use the collection system that I have and exploring the options. Thanks for your support, Jack.
William Henderson-Drager
23:08 14 Oct 24
Product Water has been an incredible service from the first consultation and on, through multiple follow-ups to maximize the potential of our system. As environment-conscious first-time home owners in the Pacific Northwest, the system installed and maintained by Product Water delivered on its aim. Our front yard is now watered exclusively from the water we collect, and the water diversion system vastly reduces stain on the municipal waste-water system and therefore erosion on the Duwamish river, further supporting re-habitation efforts. They also helped us navigate the Rain Wise Rebate system so the city compensated us for the majority of the project. If you are eligible for the Rain Wise program or just wanting to expand your rain water collection and usage, we highly recommend working with Project Water.
Response from the owner 01:42 16 Oct 24
Will--thanks! Our project is very satisfying, as collaborating to achieve full potential is fun. Working with homeowners who's SPU Rainwise projects are the starting point to achieve large scale water storage, followed by homeowners adding management capabilities, like low pressure drip and more capacity is the aim of Product Water. Seeing your garden and other plans take shape is an honor. Thanks Jack
J Guthrie
15:23 13 Sep 24
Product Water LLC is knowledgeable, answered all our questions thoroughly-with great explanation. We are very happy with our new Rain Wise system.
Response from the owner 19:22 27 Mar 24
Thank you for a Five Star review. Establishing a supplemental water source is a smart plan, easy to figure out and put in place. Your open minded thinking is a pleasure to work with. Product Water customers never second guess a decision establishing maximum rain water storage capacity.
Andrew Sheahan
03:29 24 Aug 24
I had a great experience working with Jack on my RainWise cistern project. After coming up with a plan we both agreed was the best option for my house, he let me know what to expect at each step of the process, which made it incredibly simple and convenient for me. I now have an effective rain management system in place, and, with the RainWise program, at a very minimal cost
Response from the owner 02:05 10 Sep 24
Andrew, with your guidance, together we solved water pouring back into your foundation (stormwater) established 1000 gallons of rain water storage (water conservation, utility reduction) and prepared you well for the future. Got a nice sized rebate too. Thanks for calling Product Water.
Joel Handran
05:31 02 Jun 24
Jack was very knowledgeable and helpful in finding the best usage of rain water for my needs. With his help, I'm saving money and doing my part to help the environment. Jack is awesome!
Response from the owner 05:05 17 Jun 24
Joey, thanks for doing your part. Great pleasure working with your family. When. stage 2 - more capacity- is ready give us a call. Thank you.
Jill Watts
02:33 16 May 24
Jack is super knowledgeable and great to work with.
Response from the owner 03:26 16 May 24
Thanks Jill! Pleasure working with your family!
Ryan “Booska” NEWITT
01:01 16 Mar 24
Product Water LLC of Seattle.
= rain harvesting pros
- clearly took us through process, explaining how to redirect rain water for enough storage capacity to fit our needs.
-learned a lot during the process of designing and installing our rain collecting system
- very knowledgeable and friendly
Highly recommended 👌 👍

Eligibility vs. Qualification: Secure Your RainWise Cistern Rebate

Many Seattle homeowners are eligible for a RainWise rebate. But to truly qualify for a cistern rebate, your rain tank must connect to your property's side sewer—this step, verified during initial consultation, ensures your design meets RainWise requirements. Your rebate value is determined by your roof area managed (square feet) and your connection to the side sewer. Watch the videos below to learn how to identify your side sewer.

  • Be eligible: Located in a RainWise eligible area
  • Qualify: Systems must connect to a side sewer (downspouts not part of the equation)
  • Rebate is based on: Square footage of roof area and volume of rain tank

Watch the video below to walk through the side sewer ID process, or book a consult for one-on-one help.

Rainwise Video Library

Start to finish

3 Videos

Frequently Asked Questions About the RainWise Rebate and Stormwater Solutions

What is the RainWise rebate program?

The RainWise rebate program provides financial incentives to Seattle residents and businesses for installing green stormwater infrastructure, such as rain gardens and cisterns. This helps manage stormwater runoff and supports community clean water efforts.

How do I check my RainWise eligibility?

You can use the RainWise eligibility checker provided on our website to see if your property qualifies for rebates on rain garden installation, cistern installation, or other stormwater management solutions in Seattle.

What costs does the RainWise rebate cover?

The rebate typically covers up to $7.90 per square foot of impervious surface managed, helping offset the costs of rain garden maintenance, cistern installation, and overall stormwater management.

How is maintenance handled after installing a rain garden or cistern?

Proper rain garden maintenance includes periodic cleaning, plant care, and checking cistern systems for leaks. Our certified RainWise contractors provide guidance and maintenance services to keep your systems effective and compliant.

Can businesses and community organizations apply for the RainWise rebate?

Yes, Seattle businesses, schools, churches, and other community organizations are eligible to participate in the RainWise rebate program and benefit from sustainable stormwater management solutions.

How do I start the RainWise rebate process?

Begin by using our RainWise eligibility checker, then schedule a free consultation with our certified contractors. We’ll help you design and install your rain garden or cistern system and guide you through the rebate application process.

Educational Blog & Resources

Ready to Start Your RainWise Project?

Contact Product Water today!

Phone: 206-450-0231
Email: [email protected]

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Educational Blog & Resources on RainWise Rebates and Seattle Stormwater Solutions

Rebate Value. Why some projects cost more than others.